CANCELLATION BY YOU, REFUND, RECOMMENDATION FOR TRAVEL INSURANCE/PROTECTION AND YOUR TRAVEL ADVISOR
You are required to pay a cancellation fee (including 3rd and 4th berths) if You cancel Your Cruise, Cruisetour or Cruise Plus package. Cancellation fees are based on the fare paid, excluding Taxes, Fees & Port Expenses, transfers, surcharges, shore & land excursions and most pre-purchased gift(s) and/or special service(s). You are not entitled to any refund, payment, compensation or credit except as otherwise provided in this Section. Any refunds will be made directly to the method of payment You used at the time of booking or Your travel advisor and You must receive Your refund directly from these sources. You may cancel by telephone or electronic advice via a Carrier-approved Computer Reservation System, provided Carrier immediately receives written confirmation of cancellation. In such case cancellation shall be deemed effective as of the close of business Pacific Standard Time on the date You communicated such cancellation.
Since a cancellation likely means a diminished opportunity to sell space on other cruises/cruisetours, the cancellation fees in the schedules below apply regardless of whether Your space is resold. You hereby agree that losses sustained by us in the event of Your cancellation would be very difficult or impossible to quantify, and that the fees set forth in our cancellation policy represent a fair and reasonable assessment of the Carrier’s potential loss as liquidated damages. The amount of cancellation fee varies based on length of sailing for cruise/cruisetour and timing of cancellation for cruise/cruisetour and Cruise Plus package, as illustrated in the schedules contained at this webpage:
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Cruises 6 To 24 Days In A Length (Including World Cruise Segments)
Final Payment Is Due 90 Days Prior To Departure
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| Days prior to Cruise or Land Package Departure |
Item(s)* Assessed |
Cancellation Fee |
| 90 days or more |
None |
None |
| 57 to 89 days |
Cruise fare |
Deposit^ Amount |
| 29 to 56 days |
All Items |
50% of Total Charges |
| 28-15 days |
All Items |
75% of Total Charges |
| 14 days or less |
All Items |
100% of Total Charges |
- *Items: Cruise, Cruisetour, Cruise Plus Package, pre-purchased gift(s)/special services.
- ^For those passengers booking a reduced deposit promotion, the initial cancellation fee amount will not exceed the deposit required/paid.
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